Fulfillment Policy
Last Updated: August 10, 2025
1. Company Information
This Fulfillment Policy applies to all products and services offered by:
LUNORASEO LLC
Principal Place of Business: 8206 Louisiana Blvd NE, Ste A #6495, Albuquerque, NM 87113, USA
Mailing Address: 8206 Louisiana Blvd NE, Ste A #6495, Albuquerque, NM 87113, USA
Registered Agent: Republic Registered Agent Services Inc.
Contact Email: admin@lunoraseo.com
2. Order Processing
- All orders are processed within 1–3 business days after payment is successfully received.
- Orders placed on weekends or public holidays will be processed the next business day.
3. Delivery Methods
Our products and services are delivered according to the nature of the purchase:
- Digital Services/Products: Delivered electronically via email or through secure download links.
- Physical Products (if applicable): Shipped via our selected courier partners. Tracking details will be provided.
4. Delivery Timeframe
- Digital Delivery: Usually within 24 hours of order confirmation.
- Physical Delivery: Estimated 5–10 business days for domestic shipments. International delivery times may vary based on location and customs.
5. Fulfillment Confirmation
Once your order is fulfilled, you will receive:
- A confirmation email
- Delivery or tracking information (if applicable)
6. Failed Delivery & Reshipment
If delivery fails due to incorrect address or customer unavailability, the customer may be responsible for reshipping fees.
7. Refunds & Cancellations
- Refunds are subject to our Refund Policy (link to refund policy page).
- Cancellations can be requested before the order is processed. Once fulfillment has begun, cancellation may not be possible.
8. Contact Information
For any questions regarding order fulfillment, please contact us:
Email: admin@lunoraseo.com
Business Address: 8206 Louisiana Blvd NE, Ste A #6495, Albuquerque, NM 87113, USA